9/9/2023 0 Comments Comcast xfinity verify emailHaving analyzed over 160,000 opt-out requests made to Xfinity via the PaperKarma: Stop Junk Mail App, we recommend setting your expectations to a 90 day window for the mail to fully stop once you submit your request.įor email and telephone marketing, you can expect your details to be taken off the list within 30 days. You will almost certainly receive more junk mail during this time. How Long Does It Take for Xfinity to Stop Mailing and Calling Me?įor postal mail, Xfinity claims you should allow up to 60 days for your information to be removed. Even after logging into your web account, be prepared to verify your account with information such as the last 4 digits of your credit card on file. Xfinity Assistant – a live chat bot – can also be used to unsubscribe from direct mail, and is less tedious than calling in.You can also remove your address from Xfinity’s mailing list by speaking with an Xfinity /Comcast agent by phone at 1-800-XFINITY.Submitting the above form will not prevent transactional and account-related mail, but for these items you can also opt to go paperless through your online account profile at My Account.You can also add yourself to their Do Not Call registry and adjust email and other communication preferences. Simply complete this online form to opt out of marketing mail.If you’re an Xfinity customer being spammed with account upgrade offers, Xfinity Mobile promotions and the like, here are instructions to remove yourself from their lists: How to Get Off Xfinity’s Mailing List (Info for Account Holders) We do not recommend using the Xfinity Assistant live chat bot, as it continuously seeks an account holder login to access actual live agents and any meaningul functionality.
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